What Is The Inbox Repair Tool?

Repair Outlook Data Files (.pst and .ost)

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Yous can use the Inbox Repair tool (SCANPST.EXE) to diagnose and repair errors in your Outlook information file. The Inbox Repair tool checks the Outlook information files on your reckoner to see if they're in good shape.

You might desire to utilise the Inbox Repair tool in the following situations:

• Yous receive a message that Outlook can't open your data file

• You lot receive a message that Outlook can't open the prepare of folders

• Yous think your Outlook data file may be damaged

If you're using an Exchange e-mail account, you can delete the offline Outlook Data File (.ost) and Outlook volition recreate the offline Outlook Data File (.ost) the adjacent time you open up Outlook.

Notes:

• The Inbox Repair tool doesn't connect or analyze any information stored in an Exchange mailbox. The tool just looks for errors (corruption), and if there are whatsoever, gives you lot the opportunity to allow the tool to set those errors. If you lot can't start the Inbox Repair tool, yous should endeavor to repair your Outlook programme.

• We recommend backing up your existing Outlook data file earlier you start the Inbox Repair tool. For more information, see How to back up an Outlook data file.

Repair an Outlook data file (.pst) file

1. Exit Outlook and browse to one of the post-obit file locations:

   • Outlook 2022: C:\Program Files (x86)\Microsoft Office\root\Office16

   • Outlook 2022: C:\Program Files (x86)\Microsoft Function\root\Office16

   • Outlook 2022: C:\Plan Files (x86)\Microsoft Office\Office15

   • Outlook 2022: C:\Program Files (x86)\Microsoft Role\Office14

   • Outlook 2007: C:\Program Files (x86)\Microsoft Office\Office12

2. Open SCANPST.EXE.

3. Select Browse to select the Outlook Data File (.pst) y'all want to scan. If you need help locating your Outlook Data File, see Locating the Outlook Data Files.

   Notation:By default, a new log file is created during the scan. Y'all can choose Options and opt not to take a log created, or you can have the results appended to an existing log file.

4. Cull Get-go to begin the scan.

5. If the scan finds errors, choose Repair to showtime the process to fix them.

   

   Note:The browse creates a backup file during the repair process. To change the default name or location of this backup file, in the Enter name of backup file box, enter a new proper noun, or choose Browse to select the file you want to use. Y'all may demand to run the tool several times in order to repair your Outlook Information File. In some cases, items may non exist recovered if they were permanently deleted or corrupted beyond repair.

6. When the repair is complete, outset Outlook with the profile associated with the Outlook Information File you merely repaired.

What happens later you lot repair an Outlook Data File?

In the Folder Pane, you might meet a folder named Recovered Personal Folders that contains your default Outlook folders or a Lost and Found folder. Although the repair procedure might recreate some of the folders, they may be empty. The Lost and Institute folder contains whatsoever folders and items recovered past the repair tool that Outlook can't place in their original construction.

Create new data file

You lot tin create a new Outlook Data File and drag the items in the Lost and Constitute folder into the new data file. After you've moved all the items, you can remove the Recovered Personal Folders (.pst) file, including the Lost and Found folder. To create a new Outlook Information File, run across Create an Outlook Information File.

Recover items from the backup (.bak) file

If you can open the original Outlook Data File, you lot might exist able to recover additional items. The Inbox Repair tool creates a fill-in file with the same name as the original, but with a .bak extension, and saves information technology in the aforementioned folder. In that location may be items in the backup file that y'all might exist able to recover that the Inbox Repair tool couldn't.

1. Scan to the folder where the .pst file is stored and you'll find the .bak file (for example, kerimills01@outlook.com.bak) created by the Inbox Repair tool.

2. Brand a copy of the .bak file and rename it with a bak.pst extension. For example, kerimills01@outlook.com.bak.pst.

3. Import the bak.pst file into Outlook, and use the Import and Export Sorcerer to import whatsoever additional recovered items into the newly created .pst file.

Locating the Outlook Data Files

Yous tin bank check the location of your Outlook Data Files in Outlook.

1. Select File > Business relationship Settings > Business relationship Settings.

2. Select the Data Files tab.

3. All Outlook Data Files (.pst) and Offline Data Files (.ost) are listed forth with the proper noun of the account the files are associated with.

Need more help?

Source: https://support.microsoft.com/en-us/office/repair-outlook-data-files-pst-and-ost-25663bc3-11ec-4412-86c4-60458afc5253

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